Transport for NSW

Transforming Public Transport.

Transport for NSW’s transportnsw.info portal is used over 4 million times a month in NSW, making it the most visited government portal in NSW. This project involved the redesign of the entire portal, focused largely on the trip planner (its most popular feature), and the amalgamating of a number of other government websites into the one new portal. A design system was developed in order to achieve greater experience consistency and to ensure proper use into the future by various content managers within the complex government agency.

Agency

The Working Party

Role

Experience Design

Year

2016

Deliverables

User stories backlog
Information Architecture
Wireframes
Rapid prototyping
User Testing
UI Development

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